Product Care Instructions

Powder Coated Aluminium

  • Extremely durable
  • Lightweight and easy to handle
  • Simple to maintain and clean
  • Resistant to rust
  • UV, weather, and fade resistant
  • Eco-friendly
  • Low maintenance requirements

This material may exhibit some inherent qualities and characteristics, such as:

  • Variations in colour and texture
  • Minor blemishes
  • Resistance to abrasion
  • Welding join markings
  • Colour stability over time
  • Subtle scent
  1. Remove all items from the surface before cleaning.
  2. Use a dry microfiber cloth to dust off light dirt and debris.
  3. For stubborn spots, use a damp cloth or a soft-bristle brush.
  4. Prepare a gentle cleaning solution by mixing 2 tablespoons of pH-neutral soap with 1 litre of water.
  5. Apply the solution to a microfiber cloth and thoroughly clean all surfaces.
  6. Rinse the area with clean water to remove any soap residue.
  7. Use a soft, dry cloth to wipe the surface and let it air dry.
  8. Repeat this process every 3-6 months, depending on usage.

Due to it’s high mineral content, hard-water scaling may occur as a result of exposure to the elements, or lack of routine maintenance. Try the following steps to removing calcium deposits and hard water spots:

  1. Prepare a solution of equal parts white vinegar and distilled water.
  2. Spray the solution directly on to the stain and allow to sit for 10-15 minutes.
  3. Rinse thoroughly with a clean, wet cloth to ensuring all residue has been removed.
  4. If the scaling has only been slightly lifted, repeat steps 2 and 3 to allow the stain more time to soak.
  5. If successful, allow to air dry completely before use, otherwise proceed to the next step.
  6. Prepare a paste consisting of 3 parts baking soda, 1 part distilled water and a few drops of white vinegar.
  7. Apply the paste to a clean sponge and gently scrub the stain.
  8. Apply more paste directly on to the stain and allow to sit for 15 minutes.
  9. Rinse thoroughly with a clean, wet cloth to ensuring all residue has been removed.
  10. Re-apply the paste for a second time if required
  • Regularly wipe surfaces to prevent dirt and salt buildup, which could cause stains.
  • Avoid hosing down furniture during hot weather to prevent material stress.
  • Avoid prolonged exposure to harsh weather conditions.
  • Cover furniture when not in use to protect against weather, sap, and wildlife.
  • Choose placement carefully to minimise exposure to corrosive substances.
  • Do not under any circumstances use strong solvents such as thinners or solutions containing chlorinated hydrocarbons, esters or ketones.
  • Use no stronger than white spirits for tough stains like calcium build-up, testing a small, inconspicuous area first away from direct sunlight if possible.

Teak & Other Timber

  • Exceptionally durable
  • Simple to clean and maintain
  • Timeless style that complements most spaces

This material may exhibit some inherent qualities and characteristics, such as:

  • Variations in colour
  • Differences in grain pattern
  • Subtle texture variations
  • Minor blemishes
  • Resistance to abrasion

  1. Remove all objects and items from the surface before cleaning.
  2. Use a dry microfiber cloth to wipe away light dust and dirt.
  3. Apply a hardwood cleaner, following the manufacturer’s instructions.
  4. Alternatively, mix a mild cleaning solution with 2 teaspoons of pH-neutral soap and 1 litre of water, then spray it onto the surface, focusing on sticky marks or stubborn spots.
  5. Thoroughly wipe down the surface with a clean, dry microfiber cloth or soft-bristled brush.
  6. Repeat with an additional clean, dry microfiber cloth to ensure all excess liquid is removed.
  7. Clean the surface every 1–2 months, depending on the level of use.
  • Regularly wipe down surfaces to prevent dirt and dust build-up, which could cause damage over time.
  • Use coasters, placemats, and heat mats to help protect and prolong the life of the furniture.
  • Never use your tabletop as a food prep area—always use a cutting board to avoid knife damage.
  • Avoid prolonged exposure to extreme weather conditions for outdoor furniture.
  • When not in use, cover furniture to prevent mould or damage caused by weather, leaf debris, sap, and wildlife.
  • Be mindful of furniture placement and avoid areas where corrosive materials might accumulate.
  • Periodically polish and wax wooden furniture with high-quality oil to protect and enhance its appearance.
  • Avoid using polypropylene-based cleaners.

Ceramic Materials

  • Exceptionally durable
  • Simple to clean
  • Eco-friendly
  • Requires minimal maintenance

This material may exhibit some inherent qualities and characteristics, such as:

  • Variations in colour and texture
  • Differences in grain
  • Shade inconsistencies
  • Minor imperfections
  • Brittle areas
  • Tensile strength
  • Resistance to abrasion
  1. Clear the surface by removing all items before cleaning.
  2. Use a dry microfiber cloth to remove light dust and debris.
  3. Address sticky marks or stubborn spots with a damp cloth or soft-bristled brush.
  4. Mix a mild cleaning solution using 2 tablespoons of pH-neutral soap and 1 litre of water, then spray it across the surface.
  5. Wipe thoroughly with a clean, dry microfiber cloth, ensuring you move in a single direction.
  6. Repeat the wiping process with an additional clean, dry cloth to remove any excess moisture.
  7. Clean your ceramic furniture every 1–2 months, depending on usage levels.
  • Regularly wipe down surfaces to avoid the accumulation of dirt, dust, salt, or chlorine, which can cause damage.
  • Avoid hosing down furniture during extreme heat, as sudden temperature changes may weaken the material over time.
  • Use coasters, placemats, and heat mats to preserve the surface’s lifespan.
  • Prevent damage by avoiding dropping heavy or hard objects, even from a short height.
  • Always use a cutting board for food preparation; knives can damage the surface.
  • Limit prolonged exposure to extreme outdoor weather conditions.
  • Cover furniture when not in use to protect it from weather, leaf debris, sap, and wildlife.
  • Be mindful of furniture placement to avoid areas prone to excessive build-up of corrosive substances.

Tempered Glass

  • Extremely durable
  • Easy to maintain and clean
  • Safety-enhanced glass

This material may exhibit some inherent qualities and characteristics, such as:

  • Variations in colour and tone
  • Minor imperfections
  • Resistance to abrasion
  • Visible waves and bubbles
  1. Clear the surface by removing all items before cleaning.
  2. Use a dry microfiber cloth to remove dust and light debris from both sides of the glass.
  3. Address sticky marks or stubborn spots with a damp cloth or a soft-bristled brush.
  4. Mix a mild cleaning solution using 2 teaspoons of pH-neutral soap with 1 litre of water, then spray evenly over the glass surface.
  5. Thoroughly wipe the surface with a clean, dry microfiber cloth or newspaper, moving in one direction only.
  6. Repeat the process with a fresh microfiber cloth to remove any remaining moisture.
  7. Clean the glass every 1–2 months, depending on the frequency of use.
  • While tempered glass is designed to resist breakage, it is not indestructible or scratch-proof.
  • If the glass breaks, it will shatter into small cubes rather than sharp shards to minimize injury. However, always handle broken glass with care.
  • Regularly clean the surface to prevent the accumulation of dirt, dust, salt, or chlorine, which could cause damage.
  • Avoid hosing down glass furniture during extreme heat, as sudden temperature shifts can weaken the material.
  • Use coasters, placemats, and heat mats to protect the surface and prolong its lifespan.
  • Avoid placing or dropping heavy or hard objects on the glass, even from short heights, as this can cause stress or damage.
  • Never use the glass surface as a food preparation area; always use a cutting board to prevent knife damage.
  • Do not apply glass cleaner to frosted or painted glass, as it can cause discoloration or peeling.
  • Prevent water from pooling on the glass. On sunny days, pooled water can create a lens effect, leading to “hot spots” that may cause the underside coating to peel or fade.
  • Limit prolonged exposure to harsh outdoor weather conditions.
  • Cover the furniture when not in use to protect it from weather, leaf debris, sap, and wildlife.
  • Place the furniture in areas less prone to the accumulation of corrosive materials for better longevity.

Outdoor Fabric

  • Water-resistant
  • Simple to clean
  • Machine washable
  • UV, fade and weather resistant

This material may exhibit some inherent qualities and characteristics, such as:

  • Variations in colour and tone
  • Differences in texture
  • Fabric density
  • Tensile strength
  • Susceptibility to pilling depending on environment
  • Resistance to abrasion
  • Colour fastness
  1. Remove all throws and accessories before cleaning.
  2. Use a dry cloth or a soft vacuum attachment to clear away loose dirt and debris.
  3. Apply a specialized outdoor fabric cleaning solution, such as Guardsman Weather Defence Fabric Protector, following the manufacturer’s instructions.
  4. Alternatively, mix a mild cleaning solution with 2 teaspoons of pH-neutral soap and 1 litre of water.
  5. Spray the solution evenly over all fabric surfaces and let it soak for 5 minutes.
  6. Gently clean the fabric with a soft-bristled brush, working in one direction.
  7. Rinse thoroughly with a clean, damp cloth to remove any soap residue, and allow the fabric to air dry.
  8. For machine-washable cushion covers: carefully remove the covers and wash them in a cold-water, gentle cycle using regular laundry detergent.
  9. After washing, allow the covers to air dry completely before putting them back on the cushions.
  10. Clean your outdoor fabric every 2–3 months, depending on usage and exposure.
  • Regularly wipe surfaces to prevent the build-up of dirt, dust, salt, or chlorine, which can cause damage.
  • Immediately blot liquid spills and stains using a clean, dry cloth or paper towel. Work from the outer edges of the stain toward the centre, applying only enough pressure to lift the substance.
  • Avoid rubbing. Instead, gently wipe from seam to seam using light pressure to prevent colour fading and to keep stains from embedding deeper due to excessive cleaning.
  • Clean the entire upholstery surface evenly to avoid water rings or uneven staining.
  • Do not let upholstery remain wet. Protect cushions from heavy rain, clean spills promptly using the appropriate method, and remove any excess moisture.
  • Prop wet cushions on their sides to facilitate efficient drainage.
  • Always allow outdoor furniture to air dry completely before use.
  • Avoid using hair dryers or heaters to dry upholstery.
  • Where possible, fluff and rotate cushions regularly to maintain their shape and prolong their lifespan.
  • Extended exposure to harsh outdoor weather conditions is not recommended.
  • Cover furniture when not in use to protect it from weather, debris, sap, and wildlife.
  • Be mindful of furniture placement, avoiding areas where corrosive materials may accumulate.
  • Keep furniture away from environments where UV damage can be intensified by reflective surfaces like glass panels or balustrades.

Outdoor Foam

  • Water-resistant
  • Quick drying
  • Simple to clean
  • Comfortable

This material may exhibit some inherent qualities and characteristics, such as:

  • Variations in softness depending on choice of surrounding fabrics
  • Differences in texture
  • Variations in foam density
  1. Carefully remove the cushion covers
  2. Prepare a lukewarm water bath with 1 teaspoon of mild, pH-neutral soap per litre of water and soak the foam cushions. A clean sink or bathtub is ideal for this process.
  3. Hand-wash the foam cushions thoroughly and rinse with cold water until the water runs clear.
  4. Gently press the foam to remove excess water and allow it to air dry naturally.
  5. Ensure the foam is completely dry before reapplying the cushion covers.
  6. Clean the cushions every 2–3 months or as needed.

  • To remove fabric covers, fully unzip them, fold the cushion in half to create slack, and gently slide it out.
  • Handle zippers carefully to avoid breakage—never force them open.
  • Avoid removing the Dacron mesh lining from the foam, as it helps maintain mould resistance and cushion durability.
  • Exercise caution when removing covers to prevent zippers from catching on the Dacron lining and jamming.
  • If a zipper is stiff, apply WD-40 to a cotton bud and gently lubricate the zipper teeth and tab.
  • Turn covers inside out before cleaning to protect the zippers.
  • When reapplying covers, leave them unzipped, sit on the cushion to help the foam settle back into the cover, and then zip it closed.
  • Avoid dry-cleaning, tumble-drying, or wringing out cushion covers or foam, as this can cause damage.
  • Regularly wipe down surfaces to prevent the build-up of dirt, dust, salt, or chlorine that can cause wear.
  • Immediately blot spills and stains with a clean, dry cloth or paper towel, working from the outer edges toward the centre with light pressure to lift the substance.
  • Avoid rubbing—gently wipe from seam to seam with minimal pressure to prevent colour fading or stains from embedding further.
  • Clean the entire surface of the upholstery to avoid watermarks or uneven stains.
  • Prevent cushions from staying wet—keep them out of heavy rain, address spills promptly using the correct cleaning method, and remove excess moisture.
  • Position wet cushions on their sides for quicker and more effective drainage.
  • Always allow outdoor furniture to air-dry completely before use.
  • Do not use a hairdryer or heater to dry upholstery.
  • Fluff and rotate cushions regularly to retain their shape and extend their lifespan.
  • Prolonged exposure to harsh outdoor conditions is not recommended.
  • Cover furniture when not in use to protect it from weather, debris, sap, and wildlife.
  • Place furniture in areas where corrosive materials are less likely to accumulate.
  • Avoid positioning furniture in environments where UV rays could be magnified by glass surfaces such as panels or balustrades.

PE (Polyethylene) Wicker

  • Extremely durable
  • Lightweight and easy to handle
  • Simple to clean and maintain
  • Resistant to UV rays, fading, and water damage
  • Environmentally friendly
  • Requires minimal maintenance

This material may exhibit some inherent qualities and characteristics, such as:

  • Variations in colour
  • Differences in texture
  • Minor blemishes
  • Resistance to abrasion
  • A subtle scent

  1. Remove all cushions and covers before cleaning.
  2. Use a dry cloth or a soft vacuum attachment to remove any loose dirt or debris.
  3. Gently wipe off sticky marks or tough spots with a damp cloth or soft-bristled brush.
  4. Mix a mild cleaning solution with 2 tablespoons of pH-neutral soap and 1 litre of water.
  5. Apply the solution to a clean microfiber cloth and wipe down all surfaces.
  6. Rinse thoroughly with a clean, damp cloth to remove excess detergent.
  7. Use a soft, dry cloth to wipe all surfaces and let them air dry naturally.
  8. Clean your PE wicker furniture every 2–3 months, depending on use.

  • Regularly wipe surfaces to avoid dirt, dust, salt, or chlorine build-up, which could cause damage over time.
  • Avoid hosing down the furniture in extreme heat, as sudden temperature shifts can stress the material and weaken it over time.
  • Limit prolonged exposure to harsh weather conditions for outdoor use.
  • Cover furniture when not in use to protect it from weather, leaf debris, sap, and wildlife.
  • Be mindful of where you place your furniture, avoiding areas prone to excessive buildup of corrosive materials.

Polyurethane (PU) & Polypropylene (PP) Materials

  • Provides a protective finish
  • Highly durable
  • Lightweight
  • Easy to clean
  • Low maintenance

This material may exhibit some inherent qualities and characteristics, such as:

  • Variations in colour
  • Differences in texture
  • Minor blemishes
  • Resistance to abrasion
  • A subtle scent

  1. Remove all items and accessories before cleaning.
  2. Use a dry microfiber cloth to remove light dust and particles.
  3. For sticky marks or tough spots, clean with a damp cloth or soft-bristled brush.
  4. Mix a mild cleaning solution of 2 tablespoons of pH-neutral soap with 1 litre of water and spray it evenly over the surface.
  5. Wipe the surface thoroughly with a clean, dry microfiber cloth, moving in one direction.
  6. Use another clean, dry microfiber cloth to remove any excess liquid, ensuring the surface is completely dry.
  7. Clean every 2–4 weeks, depending on the frequency of use.
  • Regularly clean surfaces to prevent the accumulation of dirt and dust, which can cause wear over time.
  • Use coasters, placemats, and heat mats to help protect the surface and extend its lifespan.
  • Avoid using Polyurethane or Polypropylene tabletops as a food preparation area; always use a cutting board to prevent knife damage.
  • Prolonged exposure to harsh outdoor conditions is not recommended.
  • Cover furniture when not in use to protect it from weather, debris, sap, and wildlife.
  • Place furniture in areas where corrosive materials are less likely to accumulate.
  • Avoid positioning furniture in environments where UV rays could be magnified by glass surfaces such as panels or balustrades.

Stainless Steel

  • Exceptionally durable
  • Easy to maintain and clean
  • Resistant to UV rays and weather conditions
  • Environmentally sustainable

This material may exhibit some inherent qualities and characteristics, such as:

  • Variations in colour
  • Differences in grain pattern
  • Subtle texture variations
  • Minor blemishes
  • Resistance to abrasion

  1. Remove all cushions and covers before starting the cleaning process.
  2. Use a dry cloth to remove loose dirt and debris.
  3. Gently clean sticky marks or stubborn spots using a damp cloth or a soft-bristled brush.
  4. Mix a mild cleaning solution of 2 tablespoons of pH-neutral soap per litre of water.
  5. Apply the solution to a clean microfiber cloth and wipe down all stainless steel surfaces.
  6. Thoroughly rinse off any remaining detergent using a clean, damp cloth.
  7. Use a soft, dry cloth to wipe the surfaces and allow them to air dry naturally.
  8. Repeat the cleaning process every 3–4 months, depending on how often the furniture is used.
  • Clean surfaces regularly to prevent the buildup of dirt, dust, salt, or chlorine, which can lead to issues like tea-staining.
  • Avoid hosing down furniture during extreme heat, as sudden temperature changes can stress the material and weaken it over time.
  • Limit prolonged outdoor exposure to harsh weather conditions.
  • Cover furniture when not in use to protect it from rain, leaf debris, sap, and wildlife.
  • Be mindful of furniture placement and avoid areas where corrosive materials may accumulate.

Sauna & Ice Bath Care Instructions